Details: Position Summary The Sales Support Associate position is responsible for performing non-selling duties to support the selling function of the store in the most efficient manner possible. The Sales Support Associate position is non-exempt. Essential Functions Receiving Performing the process of unloading and sorting merchandise cartons received on trailers. Move new merchandise to the appropriate processing drop zone on the sales floor in a safe and timely manner utilizing equipment such as rolling flats, carts and z-racks. Processing Unpacking and unwrapping merchandise to ensure readiness for merchandising on the sales floor. Includes applying sensor tags per company standard. Merchandising With direction from store leadership team, visual manager / associates, and department associates places sales floor ready merchandise onto fixtures per planogram and visual merchandising standards. Maintenance and Housekeeping Maintenance tasks including light bulb replacement, ceiling tile replacement and replacing sales floor and maintenance supplies. Removal of packing materials from processing drop zones. Bail cardboard and prepare plastic for recycling. Ensure the cleanliness of the sales floor and the receiving area following processing on truck days. Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, and office areas. (Not the case in all stores) Price Changes Execute all types of markdowns on the sales floor. Set signage for sales and national ad events as appropriate. Merchandise Returns Pull and process transfers, returns to vendors (RTV), damages, and mark out of stock (MOS). General Follow all policies and procedures related to loss prevention. Use safety equipment at all times in accordance with OSHA regulations. Attend all store meetings and training sessions as scheduled. Maintain a neat and professional appearance in compliance with the current dress code. Will agree to work in other areas or complete assigned duties as requested by my supervisor. Assist in initial training of new associates when requested and assigned by my supervisor.
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