Details: In this role as QA BSA, in addition to the general BSA responsbilities, the individual's primary focus will be on the QA lifecycle of a project. This includes all aspects of QA planning and executuion, including but not limited to creating Test Plans, Test Cases and Test Scripts for Integration Testing, Functional Testing, and UAT; generating test data; executing these test plans and cases; documenting issues found during testing; preliminary investigation of issues and reporting of all data captured for an issue so that ultimate resolution is most efficient. The QA BSA is expected to be a leader and driver of QA on the project, assembling other BSAs and project team members in the successful execution of testing. This individual will also work closely with the technical team to support them in their unit testing of custom-developed software and integration of various systems in the platform.The QA BSA will gain a full understanding of the solution requirements, and tie all test cases back to the formal requirements document, ensuring that every system requirement has a set of test defined for it to validate it.Other general requirements of the QA BSA include:• Collecting and maintaining project documentation and ensuring that it complies with standards• Working directly with technical development staff to convey understanding of business requirements and to execute the test cases• Client interaction to answer process and functional questions as it relates to QA and testing.• Solution support, problem resolution, issue tracking, and change management• Support unit testing and drive/lead UAT of SOA-based business processes• QA/QC responsibilities include statistics gathering, comparative analysis, and trending• Operating within prescribed Project Management best practices and procedures.Background/Skills Required:• 3+ yrs in QA BSA role with client interaction/interface experience• Proficient knowledge of SQL and Oracle• Proficient in Microsoft Office (Word, Excel, Project, Powerpoint) and text editor programs• Understanding of and/or experience with automated testing tools required; proficiency in such tools a plus• Expert in development of formal test documentation and folloiwng QA and software/systems testing best practices• Previous loyalty experience and/or Financial Services a plus. Background in (or strong understanding of) Marketing concepts, Direct Mail, or CRM a plus.• Experience working within structured software life cycle & development methodologies, (Agile, RUP, RM-ODP, RAD, etc.), as well as rapid prototyping a plus• Enjoys working in a fast paced work environment that is frequently changing• Strong analytical and problem solving skills• Attention to detail and excellent time-management and multi-tasking skills• Excellent written and verbal communication skills and service delivery a must• Position requires someone who is motivated, a quick learner, and is willing to take ownership of responsibilities.Conditions of EmploymentAll job offers are contingent upon successful completion of drug screen and background checks.About UsEpsilon is the industry's leading marketing services firm, with a broad array of data-driven, multichannel marketing solutions that leverage consumer insight to help brands deepen their relationships with customers. Services include strategic consulting, acquisition and customer database technologies, loyalty management, proprietary data, predictive modeling and a full range of direct and digital agency services, including creative, interactive web design, email deployment, search engine optimization and direct mail production. In addition, Epsilon is the world's largest permission-based email marketer. Epsilon is an Alliance Data company. For more information, visit www.epsilon.com or call 1.800.309.0505.
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